7min Privacy Policy

By registering on or continuing to use our platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our services and contact us for assistance.

This policy applies only to individuals aged 21 or older. 7min does not collect any personal information from minors, and if we become aware that information from a minor has entered our system, it will be deleted immediately.

1 Information Provided Directly

When you create an account or use services on 7min, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Preferred username and password
• Payment details for deposits and withdrawals (such as bKash, Nagad, Rocket, or Upay account information)
• Copies of documents required for identity verification (national ID card or passport)

2 Automatically Collected Information

While you use our platform, we automatically collect certain technical information:

• IP address and device type
• Browser type and operating system
• Page visit logs and session duration
• Information from cookies and similar tracking technologies
• Transaction history and gameplay activity logs

3 Information Received from Third Parties

In some cases we may receive relevant information through payment processing partners or identity verification services. This information is used solely to ensure the security and validity of your account.

Service Operation and Improvement

We use the information collected from you for the following purposes:

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Completing age and identity verification
• Personalizing your gaming experience
• Analyzing and improving platform performance
• Identifying and resolving technical issues

Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities
• Protecting accounts and preventing unauthorized access
• Meeting applicable legal or regulatory obligations
• Supporting dispute resolution and contract enforcement

Communication and Support

• Sending important notifications related to transactions
• Responding to customer support requests
• Informing you about promotional offers (only with your consent)
• Notifying you about policy changes

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. 7min uses the following types of cookies:

• Essential cookies: To ensure the basic functionality of the site, such as maintaining login sessions
• Performance cookies: To analyze site usage patterns and improve the experience
• Functional cookies: To remember your preferences (such as language)

Cookies can be disabled by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

Service Provider Partners

We work with trusted third-party service providers who perform specific functions on our behalf. These partners include:

• Payment processing services (bKash, Nagad, Rocket, Upay, and bank transfer partners)
• Identity verification and KYC service providers
• Cybersecurity and fraud prevention solution providers
• Cloud storage and hosting service providers

These partners are given access only to the information necessary to complete their specific tasks and are required to follow our privacy standards.

Disclosure for Legal Reasons

In the following circumstances we may disclose information as part of a legal obligation:

• In response to a court order or valid legal process
• In response to a valid request from a government or regulatory authority
• To assist in the investigation of fraud or other illegal activities
• To protect the rights and assets of 7min or our users

Technical Security

7min applies industry-standard security measures to protect your information:

• SSL encryption: All data transfers between your browser and our servers are secured
• Data encryption: Sensitive information remains encrypted even when stored
• Firewall and intrusion detection systems: To prevent unauthorized access
• Regular security audits: To identify and address system vulnerabilities
• Two-factor authentication: An additional layer of security for your account

Organizational Security

Alongside technical measures, we also enforce strict security at the organizational level:

• Only authorized personnel have access to personal data on a need-to-know basis
• All staff work under strict confidentiality agreements
• Regular data protection training is provided

While we take the highest security measures, no transmission of information over the internet is completely risk-free. Keeping your account password confidential and using a strong password is your own responsibility.

How Long Information Is Retained

7min retains your personal information only for as long as needed to fulfill the purposes stated in this policy, or as required to comply with legal obligations.

• Active account: All information is maintained while the account remains active
• After account closure: Transaction records may be retained for a specified period to meet legal and regulatory requirements
• Automatic logs: Automatically deleted after a set expiry period
• Marketing consent data: Updated immediately when you withdraw your permission

Your Rights Regarding Your Data

You have the following rights with respect to your personal information:

• Access: The right to know what information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your information in certain circumstances
• Restriction of processing: The right to request that processing of your information be limited in certain circumstances
• Portability: The right to receive your information in a structured format in certain circumstances
• Objection: The right to object to your information being used for marketing purposes

To exercise these rights, please contact us at [email protected]. We will aim to respond to your request within 30 business days.

Right to Opt Out of Marketing

You can stop receiving promotional communications at any time:

• By clicking the "Unsubscribe" link in emails we send you
• By changing your notification preferences in your account settings
• By emailing us directly at [email protected]

Even if you opt out of marketing communications, transactional and administrative notifications will continue to be sent, as these are essential for service delivery.

Age Restriction

7min services are intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If you believe that a minor has registered on our platform or provided personal information, please notify us immediately at [email protected]. We will delete that information promptly and close the associated account.

Notice of Updates and Changes

7min may update this privacy policy from time to time. For any significant changes, we will:

• Update the date on this page
• Send a notification of the changes to your registered email
• May display a notice of the changes when you log in to the platform

Continuing to use our services after any changes will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.

For Any Privacy-Related Questions

If you have any questions, concerns, or requests about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available directly in Bengali

Our dedicated privacy team typically responds to your request within business days. For urgent matters, we respond with the highest level of promptness.

Related Policies

Read more to learn about our complete policy framework:

• Terms & Conditions — All terms for using the platform
• Responsible Gaming — Guidelines for safe gaming
• About Us — Learn more about 7min