🛡️ Safe and Responsible Gaming

Responsible Gaming at 7min — Your safety is our priority

Gaming is for entertainment — not for addiction or problems. 7min is always here to help you stay in control.

What is responsible gaming and why does it matter?

7min believes that online gaming can be an enjoyable form of entertainment when played within the right limits. Responsible gaming means playing consciously with your financial capacity, time and mental state in mind. It is not a sign of weakness — it is the mark of a mature and wise player.

Many people in Bangladesh enjoy gaming as entertainment. In some cases, however, excessive interest in gaming can develop and have a negative impact on family, work or financial life. 7min provides various protective tools and support services to help avoid that situation. Our goal is for you to always stay in control and for gaming to remain only a source of enjoyment.

On this page you can learn how to set deposit limits, self-exclude, take a time-out and get help when needed. Our support team is available in Bengali seven days a week, twenty-four hours a day.

Our protective tools

Deposit limit setting

You can set a cap on the amount you deposit daily, weekly or monthly. Once a limit is set it takes effect immediately. Increasing a limit takes 24 hours to come into effect, but lowering it is instant — this prevents impulsive over-depositing.

Self-Exclusion

If you feel you need a break, you can close your account for a set period of time. Options range from 7 days up to a long-term exclusion. While an exclusion is active, logging in will not be possible.

Time-out

Take a temporary break from 24 hours up to 6 weeks. During the time-out, accessing your account or betting will not be possible. This is a lighter option than self-exclusion and helps you clear your head from time to time.

Loss limit setting

Set a maximum cap in advance on how much you can lose within a given period. When the limit is reached, betting stops automatically. This lets you control the extent of financial loss yourself.

Reality check notification

A reminder will appear at set intervals showing how long you have been playing and how much money you have spent. Use this information to decide whether to continue playing or stop.

Age verification (21+)

7min is for those aged 21 and above only. Age verification at the time of registration is mandatory. We take strict measures to prevent access by minors.

Warning signs of problematic gaming

If any of the following apply to you, it is a signal to pay attention. Taking action in time is the wise choice.

  • You are spending more than your set budget and feeling regret afterwards.
  • You are placing larger bets to try to recover money you have lost ("chasing losses").
  • You are spending more time on gaming than with family, friends or work.
  • You are taking out loans or spending your savings for gaming.
  • You feel restless or irritable when you try to stop playing.
  • You are lying to family or people close to you about your gaming habits.
  • You feel anxiety, depression or stress while playing.

Some practical tips for safe gaming

01

Set a budget in advance

Decide how much money you will spend on gaming each week and set it as a small portion of your monthly income. Once that budget is used up, stop for the day.

02

Manage your expectations of winning

Gaming is primarily entertainment, not a reliable source of income. Winning is great, but losing is also a normal part of the game. Do not rely on gaming to cover financial pressures.

03

Track your time

Set a timer on your phone. Take breaks instead of playing for long stretches in a row. Keeping your body and mind fresh helps you make better decisions.

04

Do not play under the influence or when under stress

Betting while feeling mentally drained, angry or restless leads to more poor decisions. Play when you are calm and in a clear state of mind.

05

Play only with your own money

Never game with borrowed money or money taken from others. Only use money whose loss would not cause significant harm to your life.

06

Keep other entertainment in your life

Spend time with family, do sports or read a book. Other sources of joy in life are equally important. Gaming is one activity, not your whole life.

Self-exclusion and account protection

7min gives you the ability to take control of your own account at any time. Choose from the options below according to your needs.

Short-term break

Temporarily deactivate your account for 24 hours, 48 hours or 7 days. During this time logging in and betting will be completely disabled. Once the break ends, your account will be reactivated automatically.

Long-term exclusion

Close your account for 1 month, 3 months, 6 months or one year. During this period, the account cannot be reopened even if you request it yourself — this is a strong safeguard.

Permanent exclusion

If you decide you will never play on this platform again, apply for permanent exclusion. This step is final and cannot be reversed. The support team will help you through the process.

21+ age limit and protection of minors

21+

For those aged 21 and above only

You must be 21 years of age or older to participate on the 7min platform. We verify age at registration and may request additional identification in cases of doubt. If there are minors in your household, use parental control software on your device and keep your account password secure. Allowing minors to use a gaming account is strictly prohibited.

Contact us for support

Do not hesitate to talk about gaming problems. Our support team is ready to help you without judgment.

24/7 Live Chat

Talk to our support team in Bengali at any time, on any day. We will help you directly with any questions or concerns related to responsible gaming.

Email support

To share details or apply for self-exclusion, email us at: [email protected] — we will respond as quickly as possible.

Enjoy the top games on 7min safely

Play responsibly and use gaming as a form of entertainment. All our game categories and support pages are always open for you.

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Responsible Gaming FAQs

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you will find options to set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately. For any issues, contact us via live chat.

No, your account balance remains safe when you self-exclude. Betting will not be possible during the exclusion period, but a withdrawal can be arranged once the period ends or through support. Contact [email protected] for more details.

For a short-term time-out, reopening before the period ends is not possible. For long-term or permanent exclusion, the account cannot be reactivated under any circumstances before the set period expires. This is intentionally designed this way so you receive genuine protection.

No. 7min strictly enforces a 21+ age limit. Registration or access by minors is completely prohibited. In cases of doubt, we may request identification for age verification, and if proof is not provided the account will be suspended.

Contact 7min's 24/7 live chat directly or reach us at [email protected]. Our support team speaks Bengali and assists with full confidentiality. It is also important to speak with a trusted family member and, if needed, seek professional mental health support.

You can set a specific time interval in your account settings (for example, 30 minutes or 1 hour). When that time is up, a message will appear showing how long you have been playing, how much you have deposited, and how much you have lost or won. You can then decide whether to continue playing or stop.